Ms Tommy’s Pretty’s

Ms Tommy’s Pretty’s Ms Tommy’s Pretty’s Ms Tommy’s Pretty’s
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Ms Tommy’s Pretty’s

Ms Tommy’s Pretty’s Ms Tommy’s Pretty’s Ms Tommy’s Pretty’s
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Terms and Conditions

 

Terms & Conditions

Most items are handmade by me, Ms. Tommy, with care and attention to detail. Each piece is created using repurposed luxury items, and due to the handmade and repurposed nature, variations and imperfections may naturally occur and are part of each item’s unique character.

Detailed descriptions and multiple photos will be provided in each listing to accurately represent the item.

If you have any questions or concerns, please feel free to contact me via email or text before purchasing.

Return and Refund Policy


Return & Refund Policy

Because all items are handmade and created from repurposed luxury pieces, please read this policy carefully before purchasing.

Terms of Return

Due to the nature of our products, all sales are final. We do not accept returns or exchanges.

State of Return

Returns are not accepted unless the item arrives damaged or you receive the wrong item.

Accepted Reasons for Return

Returns or resolutions will only be considered if:

  • The item arrives damaged during shipping (postal insurance applies), or
  • You receive an item different from what was ordered

Natural variations, wear consistent with repurposed materials, or minor imperfections are not considered damage.

Return Process

If your item arrives damaged or incorrect:

  1. Contact me within 48 hours of delivery
  2. Provide clear photos of:
     
    • The item
    • The damage (if applicable)
    • Original packaging

  1. Contact me via email or text to initiate the request

Requests made after 48 hours of delivery will not be eligible for review.

Refund Policy

No refunds are available.

If a claim is approved, I will repair the item or provide a replacement at my discretion.

Copyright © 2026 Ms Tommy’s Pretty’s  - All Rights Reserved.

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